Privacy Policy

Mobile & Text Messaging Subscriptions
By signing up via text, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from SerenitySpiritCandles.com at the cell number used when signing up. Consent is not a condition of any purchase.

Security/Credit Card Information
SerenitySpiritCandles.com provides secure online ordering for your protection and ease of mind. Your name, personal information and your credit card number are NEVER stored on the Internet with our system. Once you type your information, it is sent, encrypted, directly to a computer system that is NOT on the Internet.

Privacy Statement
How your privacy is protected is important to you, and to SerenitySpiritCandles.com as well. All your personal information is stored in an "offline" environment. At no time is any customer information accessible through the Internet.

Visitor Information
When you visit us, our site automatically recognizes your Internet service provider. Other information that is automatically gathered is related to the number of pages you visit and the amount of time you spend on our site. We review this information to improve our website and to help us tailor our site to your needs.

Information Provided By You
We may use your email address for the following purposes: we may contact you with questions about your order or respond to questions you have asked us. With your permission, we may send email notices to you regarding new products, weekly specials, or online promotions. We will not rent or trade your email address to other companies for any reason. Any other personal information that you may provide to us as part of a survey will only be looked at as part of a larger pool of similar information from many other customers and will always remain confidential. This information will be used to help us improve our website and to identify products and services that may be of interest to you.

What Are Cookies and Why Do We Use Them
Cookies are very tiny text files that are stored on your computer when you visit certain web pages that record your preferences. SerenitySpiritCandles.com uses cookies to keep track of what you have in your shopping cart and to remember you when you return to our store. They cannot harm your computer, and we do not use cookies to store any personal or financial information about you on your computer. You can set your web browser so that you will always be notified when you receive a cookie.

What Information Do We Collect? Why Do We Need It
There will be certain times when we will need to ask you for personal information, such as to complete an order. You can access most pages within our website where we will not ask you any information about yourself at all. This Privacy Policy will cover those times when we do need to ask you for personally identifiable information and how it will be used once you give it to us.

We May Collect Your Name, Address and Phone Number.
When you order from SerenitySpiritCandles.com, we will need your name, street address, telephone number or other "offline" contact information. We will need this information to complete and support your orders from SerenitySpiritCandles.com. This information may be disclosed to our staff and to third parties only if they are involved in the completion, delivery or support of your order or your use of the SerenitySpiritCandles.com website.

We May Collect Your Email Address.
We may request your email address, or other information needed to contact you online. We use it to complete and support your orders from and use of the SerenitySpiritCandles.com website, to respond to any questions you might have and to provide you with information about specials occurring on the SerenitySpiritCandles.com website if you have opted-in to receive it. This information may be disclosed to our staff and to third parties only if they are involved in the completion, delivery or support of your order or your use of the SerenitySpiritCandles.com website.